Emails aren't being received

Always test your rules to make sure you get notifications before you set your Twine up to monitor its surroundings!

Some providers classify or block Twine notifications as spam (we've especially noticed this with icloud.com/mac.com/me.com). The content of your emails can affect this—if you write the notification message like you would write an email, it will improve the chances of getting through the spam filters.

You can also whitelist (put on a list of approved senders) the email address your Twine sends from—find this address under the Account tab.

If you get some emails and some go missing, it may be because your Twine has hit the rate limit of 30 notifications per hour.

If you aren't getting emails as expected and they aren't getting sent to your spam folder, send us an email at help@supermechanical.com.