External sensor isn't working?

If your external sensor isn't showing up on your Twine's dashboard when it is plugged in, make sure that both ends of the cable are firmly plugged in.
Still doesn't show up? Check which version of firmware your Twine is running. You can check the firmware version by hovering your cursor over your Twine's name on the dashboard. Support for external sensors was added in 1.1.1. If your Twine is running an earlier version, save a rule and the firmware will also update.